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Leading an effective volunteer program means we have to embrace difficult duties and look upon them as opportunities. Having a difficult conversation with volunteers gives us the opportunity to work with a volunteer so they are successful versus ignoring challenges that only grow worse.

Volunteer impact reporting is a deeper dive into volunteer value and contributions in addition to reporting volunteer hours and/or equivalent monetary value. It answers the “what and why” engaging volunteers is critical to mission success.

The volunteer investment process (vip) or creating a VOL E TEAM (e for effective)

A volunteer survey during furlough